IT Support
Updated on
December 17, 2024
Are you looking for dependable IT support in London for your business? If so, let's have a chat to see if we'd be a good fit for your requirements. Get in touch by clicking the button below, and let's get you the support your business deserves!
Small businesses have a lot to contend with from cyber security threats to managing remote teams and everything in between. At Network London we know how important it is to have IT support that’s tailored to small businesses. Since 2008 we’ve been helping businesses across London simplify their technology with managed IT services that fit their goals and needs.
Having a full in-house IT support team isn’t always practical for smaller businesses but outsourcing gives you expert support without the big investment. From backup and disaster recovery to cloud services, hardware, software and VoIP, Network London has the IT solutions for your business.
Our support service covers everything you need. We offer:
Our helpdesk is human centric, fast and friendly to get issues resolved quickly. We monitor and manage your systems so you can focus on your business.
We back up your data and can recover it quickly in an emergency so your business can keep running no matter what.
Protect your business with layered cyber security to keep up with the evolving cyber threats and have peace of mind.
Scaleable and flexible cloud solutions to let your team work efficiently and securely from anywhere and support your business growth.
Manage your network and VoIP systems for seamless communication and minimal downtime.
Use our IT consultancy expertise to align your IT to your business, optimise performance and plan for the future.
You're working with IT support that moves at a snail's pace, leaving you and your team hanging.
You’re worried your business is not fully prepared for the next major cyber attack.
You're frustrated that the business technology you've invested in isn't performing as well as it could be.
Choosing the right IT support depends on your business's size, needs, and budget. Support services can range from occasional on-demand assistance to fully managed 24/7 solutions, which means you're able to get the exact support required within budget.
We'd always recommend starting with an IT audit to assess your current setup, identify risks, and review future requirements. Having a detailed overview of your IT environment and understanding your requirements will help to provide a clear, prioritised plan, helping you improve performance and security while staying within budget.
You may only require focused services like backup and disaster recovery to protect your systems, or advanced cyber security that supports your existing infrastructure. For example, preparing your IT systems for ISO27001 or Cyber Essentials certification.
Look for an IT support provider that lets you customise your level of support, ensuring a flexible, cost-effective solution that adapts as your business grows.
Small businesses need personal and reliable managed IT support services. At Network London our services are designed to help your business work better:
The real value of managed IT support is in the personal relationship it brings. At Network London we blend into your business, as much or as little as you need. We aim to be more than just a supplier – we’re a partner who cares about your success.
Since 2008 we’ve supported businesses of all sizes across London with consistent, high quality service. Whatever your industry or IT requirements we’re here to help your business grow.
At Network London we are your dedicated IT department, we support you whenever and wherever you need us. Whether remotely or on-site we’ll fix issues, offer expert advice and keep your systems running. For businesses that need regular hands on support we can arrange for one of our engineers to be on-site as many days a week as you need.
We build long term relationships with our clients. Our friendly team takes the time to understand your business and tailor our solutions to your business needs and budget.
What really matters is our knowledge. With years of experience supporting small businesses in London we’ve seen it all and fixed it all. We promise to give you exactly what you need – no extras, no upselling – just IT support that works.
Enjoy IT support that's always on standby, offering a personal touch that understands your business.
Get the peace of mind that comes with advanced cyber security, keeping your team and operations safe.
Benefit from a dependable and forward-thinking IT environment that drives your business forward.
Regardless of size, having an IT company on hand to solve issues as they come up makes life a bit simpler. Instead of staff members trying to resolve issues on their own, they can contact a support team to help troubleshoot the issue and find a resolution that helps prevent the issue from reoccurring. Aside from making life easier, there are more important aspects to having an IT support company on hand too. For example, navigating more complicated concerns like cyber security or compliance. Businesses have a lot of responsibility for protecting data, their staff and clients, so having a reliable and knowledgable IT support company to call on is really important.
Our headquarters are based in central London near London Bridge, so we primarily cover London, Kent, Essex, Surrey, Oxford and other surrounding areas. We have clients with remote offices in the EU and USA too, so there isn't really any location we cannot support.
We're here to support your business in whatever way you require. Our standard office hours are 8:30am to 6pm, however we support a number of clients out of normal hours too. If you require 24/7 support, we're happy to provide it, and of course, we're always available in emergencies too.
Ultimately, the primary goal should be to look for IT support companies who can deliver all the services you need. If they are able to provide flexible pricing, and cover all the requirements you have around software licensing, hardware procurement, deliver IT projects, manage all your IT infrastructure and support requests, all while doing so with customer service as part of their core focus -- then you're off to a great start.
In our case, we've gone a few steps further to prioritise cyber security alongside every part of the service we provide. We're not just talking about your basic level anti-virus and protective features that most IT support companies provide, we provide the very best cyber security solutions, frameworks and defences available, and we're fully trained up on cyber security too.
In a nutshell, hiring a talented team of IT experts doesn't come cheap, and having many experts all in the same room comes with a shared advantage of knowing a lot about many different things. Outsourcing your small business IT support services to an external IT company is almost as good as having your own internal IT department with all the advantages, while also being highly cost effective too. Of course, it's important to choose the right IT company to work with to take full advantage of these benefits, but overall, its far more cost effective for small businesses, and even the larger ones, to deploy fully managed IT support services by outsourcing to a qualified 3rd party.
Free Toolkit
With this toolkit, you'll get a full breakdown of the top resources that we’re using right now. These are actionable tools that you and your team can use to boost your security immediately. No technical expertise needed, just follow along!
