IT Support
Updated on
December 16, 2024
Are you looking for dependable IT support in London for your business? If so, let's have a chat to see if we'd be a good fit for your requirements. Get in touch by clicking the button below, and let's get you the support your business deserves!
Since launching in 2008, Network London has provided reliable IT support services to businesses all across London. Over the years, we've focused on helping businesses to get the best out of their technology, while also supporting our clients with highly responsive support. We work with all platforms, including Windows and Apple Mac, Microsoft 365 and Google Workspace.
Whatever your challenges, we've got the expertise to help. We pride ourselves on providing the most competitive rates for our IT support London services, while also helping our clients to reduce their costs further through our technology know-how and experience.
We offer a comprehensive range of IT support services designed to keep your office technology running smoothly and efficiently, similar to what you might expect from an internal IT team. Here's an overview of the various services we offer our clients:
We're here to help you navigate the all areas of technology confidently, ensuring your business stays connected, secure, and competitive.
You're working with IT support that moves at a snail's pace, leaving you and your team hanging.
You’re worried your business is not fully prepared for the next major cyber attack.
You're frustrated that the business technology you've invested in isn't performing as well as it could be.
London is host to almost 30% of all UK businesses, which means there are many industries to specialise in. As London IT support experts, we're capable of providing versatile support tailored to various business types, each with its unique technology needs. Here are a few examples:
For startups and small businesses who need IT support, we help to provide support that is both agile and cost-effective. We provide fully managed IT services that grow with your business.
We're also able to provide reliable infrastructure and network solutions for small businesses, ensuring data security, and offering tech consultancy to help establish a solid technological foundation without the overhead of an in-house IT team.
Larger SMEs require comprehensive IT support that can manage complex infrastructures and large-scale IT projects.
Our comprehensive IT service offers services like advanced cybersecurity, managed compliance like cyber essentials or ISO 27001, extensive data management, and round-the-clock technical support to ensure your business has seamless integration of all your IT systems across various departments and locations.
Non-profits often operate under unique constraints and require cost-effective IT solutions. Network London provides IT support services for charities that doesn't compromise on quality.
We're focused on delivering exceptional customer service alongside affordable and reliable IT services enabling charities to maximise their impact with minimal resources.
For educational institutions, our IT services focus on creating safe, accessible, and interactive learning environments. We provide specialist IT support for schools and educational institutions and are experts in educational technology, e-learning platforms, and cybersecurity to protect both staff and students.
Professional service firms, such as accountants and law firms, demand high levels of data security and confidentiality. Our IT support services specialise in offering secure data storage, secure communication, and compliance-focused IT strategies. We're here to help ensure your firm can manage sensitive information securely and efficiently, maintaining client trust and legal compliance.
Healthcare providers and dentistry practices face stringent regulatory requirements and need robust, secure IT systems to manage sensitive data. Our IT support services for healthcare focus on ensuring compliance with healthcare regulations like the NHS Digital standards and GDPR. We're able to help with both onsite and remote IT support.
We've highlighted some of the industries we work with, but there are many others too. From record labels and design agencies to restaurants and retail, we're able to support every sector.
Working with an IT support London service like Network London can provide a lot of benefits, directly impacting the efficiency, security, and growth potential of your business. Here are some of the advantages you might want to consider:
IT support London services bring a deep understanding of the local and specific challenges / opportunities present in the city, which means knowing more about what sorts of services would work best. For example, the best connectivity and internet for different areas of London.
Proximity means faster on-site support when needed. In central London, having quick access to IT support is fundamental, especially in emergencies or for critical system repairs.
Our IT support London services are packaged together to align with your specific business needs. Whether you need support with industry-specific software, a personalised service desk or bespoke network design, the focus is on providing what works best for your business.
With cyber threats evolving rapidly, London IT support services need to offer market-leading cybersecurity measures and compliance, like cyber essentials and ISO certification. Network London are hyper aware of the latest security trends and threats, especially those targeting businesses in London, which means we're able to provide the best possible defences to secure your data and systems effectively.
Staying compliant with UK and EU regulations, such as GDPR, is crucial. Working with local IT support services like Network London ensures that your business adheres to these legal requirements, reducing the risk of costly fines and legal issues.
As your business grows, your IT needs will change. Network London IT support services offer scalable options that can expand to match your growth, ensuring you always have the right level of support.
In a city that's a hub for innovation, having best-in-class IT support gives you a competitive edge. It ensures your business is equipped with the latest technologies and is operating at peak efficiency.
With all your IT requirements handled by our expert IT support engineers, you can focus on core business activities. This allows for better allocation of resources and attention towards growth and development.
Working with a London IT support partner like ourselves means working with experts who not only understand the technical aspects of IT but also how they intersect with the unique business environment of London. This leads to a more secure, efficient, and future-proof business.
Enjoy IT support that's always on standby, offering a personal touch that understands your business.
Get the peace of mind that comes with advanced cyber security, keeping your team and operations safe.
Benefit from a dependable and forward-thinking IT environment that drives your business forward.
London is known to be one of the largest technology hubs of the world. East London Tech City even has the nickname 'Silicon Roundabout', as it plays host to one of the largest tech startup clusters across the globe.
Navigating the IT support landscape in London can be challenging given the multitude of options and the critical role of IT in business operations. Here's a guide to help you through this process:
By carefully considering all of these points, you can navigate the challenges of finding the right IT support London company, ensuring a partnership that supports and improves your business.
The cost of IT support in London varies widely, influenced by several factors including the size of your business, the complexity of your IT infrastructure, the range of services required, and the level of expertise of the IT support provider. Here’s a general overview to give you an idea:
If you'd like to get a quote for IT support and services, feel free to get in touch with us today. This will give you a clearer picture of the costs specific to your requirements. While the costs for IT support in London can vary significantly, understanding the factors that influence pricing will help you budget effectively for your business’s IT needs.
Yes we do. Our offices are based in London Bridge which gives us quick access to all of London and surrounding areas. Depending on the size and scope of your requirements, we also offer the option to have one of our team members based at your offices several days a week to provide IT support in person.
Absolutely. Many of our clients have remote offices abroad in the EU and USA. We're able to provide our full range of services no matter how large your team grows and where they are located. Our priority is to ensure you are provided with a consistent level of customer service, which is why we have dedicated account managers for all our clients. The technology we use as part of our management stack allows us to look after devices and equipment across locations in a central and consistent way, which means every member of your team will have the same high standard of support.
We're here to provide the support and flexibility your business requires. Our London offices are open Monday to Friday, 8:30am to 6pm which is when a majority of our clients require remote and onsite IT support. But, we can and do support clients who need help outside of these hours. Let us know what you'd need and we'd be happy to discuss. As far as monitoring and managing your IT infrastructure, we do provide 24/7 management as standard which means we're keeping a proactive eye on any problems that may come up before they happen. We're also available in emergencies, with our experts always on stand-by.
Depending on the request or incident, our response times range from immediate to 2 hours. We provide a detailed onboarding process with all our clients to ensure they know how to raise incidents and requests, they response times for each level of urgency and priority, and they information we require to ensure a speedy resolution.
For the last 16 years, Network London has been delivering managed IT support with a strong focus on advanced cyber security that ties directly into our offerings. Where most IT support companies are capable of delivering standard levels of cyber security, we've taken multiple leaps forward to incorporate advanced processes and solutions like Sec Ops, EDR, frameworks and much more so that our clients can have the ultimate peace of mind that their defences are operating at the highest level available.
Free Toolkit
With this toolkit, you'll get a full breakdown of the top resources that we’re using right now. These are actionable tools that you and your team can use to boost your security immediately. No technical expertise needed, just follow along!
