Fast and responsive IT support with a human touch
Access on-demand IT support which feels like an extension to your own team
Maintain a reliable IT environment that allows your team’s productivity to thrive
Collaborate closely with your personal IT director to maintain the perfect strategy
When IT support grinds to a halt, so does your business...
Any of these issues ring a bell?
You’re frustrated at how long each IT support query takes to be answered and resolved.
It takes a lot of back and forth to complete repetitive tasks, like setting up new users.
Your team feels let down by IT support's lack of accountability in solving issues efficiently.
“We believe in providing IT support that is not only fast and efficient, but also deeply accountable, ensuring every business feels valued and supported.”
Get the IT support you deserve
We understand how frustrating unresponsive IT support can be, and witnessed firsthand how neglected IT environments have lead to significant setbacks for businesses. Over the last 15 years, we’ve helped deliver IT support that combines rapid response with a personal approach, helping more than 300 businesses to feel truly supported and understood.
“And we can’t wait to do the same for you and your team”
What are the highlights of our IT support?
15+
years of expertise and experience
300+
business supported across the UK
13+
certified and highly skilled IT experts
Effortless strategy
With your dedicated IT director overseeing your services, you’ll be informed and confident knowing your IT strategy is being managed with expertise and attention to detail.
Smarter resolutions
By using the full power of IT automation for setting up new users, equipment and more -- we'll help you complete common IT tasks quicker than it takes to make a cup of tea.
Onsite extension
Our flexible onsite service provides in-person IT assistance as often as your business requires. This means instant attention to IT issues and quick problem resolution.
15+
years of expertise and experience
300+
business supported across the UK
13+
certified and highly skilled IT experts
What our customers have to say
Called them - rather than email - got response within a minute and my issue was dealt with very quickly and personably - As it always is.
Gabriel E.
Great service as always! I hardly ever need support with my Mac, but when I do, these are the people I would, without a doubt, recommend. Michael was patient (with my lack of knowledge) and fixed my issues!
Natalie D.
I contacted Network London first thing and my enquiry / request was answered immediately. After an exchange of emails, the works requested were carried out on time and correctly meaning our new remote worker could carryout his daily tasks.
Andrew T.
They are always speedy and helpful with responding to any questions and get things sorted quickly! Thanks to the great team.
Maari A.
Your personal IT support blueprint
Step 1
Book a call with our IT support specialists
We’ll discuss your IT challenges and arrange a free on-site audit to find all the answers you need.
Step 2
We’ll get to work on your custom strategy
We’ll design an IT support strategy that solves every problem and supports every team member.
Step 3
Sit back and watch as IT distractions disappear
Enjoy well-deserved peace of mind as IT distractions disappear and your team's productivity shoots up.
Responsive IT support and a whole lot more!
Unlimited requests
Enjoy unrestricted access to our IT specialists via phone, email, and online portal. This unlimited access ensures you have expert help at your fingertips anytime.
Essential training
Our ongoing cyber security awareness programs will keep your users on their toes, empowering your team with the knowledge and confidence to identify and prevent security threats.
Emergency site visits
We’ll send an engineer so solve issues that can't be handled remotely. This ensures that even the most complex problems are addressed promptly and effectively.
Dedicated IT director
Serving as both your strategist and account manager, your dedicated IT director will ensure a cohesive and strategic approach to your IT objectives.
Out of hours support
Our helpdesk is accessible beyond standard business hours, providing you with the assurance that IT support is always available and ready to act when you need us most.
Your IT database
We’ll create documentation and processes for all your IT platforms, including meticulous management of inventory, licenses, and warranties should you ever need them.
Dedicated site visits
With our optional dedicated onsite service, we’re able to send an engineer directly to your office for as many days a week as you need, which means immediate responses to IT requests and ultra fast resolutions.
Assessments
Our detailed audits and reports provide actionable suggestions and deeper insights into your IT environment, helping to identify areas for improvement and ensuring optimal performance and security.
Ready to discuss your IT support goals?
Whether you’re in the market for a new IT support service provider, or have a technical challenge to solve, we’re here to help. Click the button below to talk to one of our experts.
Frequently asked questions
What is managed IT support?
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Free Toolkit
The 5 super simple strategies we use to prevent 80% of cyber attacks
With this toolkit, you'll get a full breakdown of the top resources that we’re using right now. These are actionable tools that you and your team can use to boost your security immediately. No technical expertise needed, just follow along!
Where should we send your FREE toolkit?
