Simple pricing for managed IT services
No surprises. The costs for IT services are both predictable and transparent.
Here is what you can expect
Every monthly bill is itemised and broken down by user and service, giving you full control over your costs.
Our flexible contracts adapt as your team changes in size, ensuring you always get the right level of support.
We also offer equipment leasing and payment plans to help you manage your cash flow.
We aim for complete clarity so you can manage your budget with confidence.
How the cost of different IT services are calculated
We design each package to include the IT services you’d like us to supply, and the complexity of your IT environment. Our aim is to offer you a package that aligns closely with your business needs while keeping an eye on cost-effectiveness. Factors such as the number of users, devices, software licenses, and any specialised add-ons can influence the overall cost.
Cost factor examples
To give you a clearer idea, here are some example factors that can affect how different managed IT services are calculated.
Helpdesk support
Do you prefer remote-only IT support, or will you require regular planned on-site visits to one or more locations?
Cyber security
Are your current security measures sufficient, or do you require advanced cyber security features and personalised training?
Software
Would you like us to handle software licensing? Will you need specialised solutions like advanced email filtering or archiving?
Communications
Is your focus on unified communications and video conferencing, or do you just need straightforward phone services?
Connectivity
Is guaranteed internet speed and availability crucial for your operations? Do you need a managed disaster recovery strategy?
Compliance
Do you need special measures to meet industry compliance standards, such as ISO27001 or Cyber Essentials?
Example packages and configurations
To illustrate the flexibility of our packages, we've created example configurations for three fictional companies: Alpha Corp, Bravo Corp, and Charlie Corp. These scenarios demonstrate how per-user costs can vary, from basic helpdesk support to comprehensive solutions for advanced multinational organisations.
Alpha Corp
As a remote team with no physical offices, Alpha Corp requires basic remote helpdesk support and advanced cyber security.
Starting at
£35 to £55
/ user monthly
Helpdesk support
Managed cyber security
Dedicated site visits
Managed software licensing
Managed VoIP services
Managed internet services
Managed compliance
Bravo Corp
With a complex infrastructure, Bravo Corp has requested weekly dedicated site visits and advanced cyber security.
Starting at
£55 to £85
/ user monthly
Helpdesk support
Managed cyber security
Dedicated site visits
Managed software licensing
Managed VoIP services
Managed internet services
Managed compliance
Charlie Corp
As a multi-national enterprise, Charlie Corp requires fully scoped managed services across the board.
Starting at
£85 to £125
/ user monthly
Helpdesk support
Managed cyber security
Dedicated site visits
Managed software licensing
Managed VoIP services
Managed internet services
Managed compliance
Building your ideal IT services together
Think of creating your IT support package like crafting the perfect cake recipe: start with the core services and then add extra layers to match the specific needs of your business. Below, you'll find the ingredients we use to make up each custom package.
Core Services
Handovers
Smooth transition from previous suppliers and services.
Essential Security
Core defence tools including antivirus, DNS protection, and more.
Essential Training
Ongoing cybersecurity awareness programs for users.
Dedicated IT director
Your dedicated strategist and account manager.
Frameworks
Scoped strategies and frameworks tailored to drive your business goals.
Assessments
Comprehensive audits with detailed reports and recommendations.
Support
Unlimited Helpdesk
Remote support with unlimited access to our IT specialists via phone, email, and online portal.
Emergency Site Visits
On-site resolution for issues unreachable remotely.
Out Of Hours Support
Helpdesk access outside standard business hours.
Dedicated Site Visits
Scheduled on-site visits for specific task execution and internal support for users.
Advanced Cyber Security
Network Auditing
Comprehensive and continuous analysis of your network infrastructure to identify performance issues and potential risks.
Vulnerability Scanning
Proactive scans of systems to detect and report potential security threats before they're exploited.
Dark Web Monitoring
Surveillance of hidden online spaces to alert you if your company's data appears in malicious marketplaces.
Phishing Simulations
Controlled attack simulations to test and strengthen your team's resilience against email-based scams.
Advanced User Training
In-depth cybersecurity education sessions, designed to equip users with knowledge beyond the basics.
Penetration Testing
Expert-led evaluations of your defences, simulating real-world attacks to highlight areas for improvement.
Sec Ops Centre (SOC)
Active scanning and real-time hunting for emerging threats by security analysts.
EDR
Real-time monitoring and analysis of endpoint activities to swiftly identify and mitigate security incidents.
Management
System Management
Remote performance monitoring, patch management, and more.
Task Automation
Streamlined deployment strategies for new equipment and software.
Cloud Management
Comprehensive administration of cloud platforms such as Microsoft 365, Google, Dropbox, and more.
Network Solutions
Expert design and management of your Wi-Fi and cabled networks.
Server & Infrastructure Management
Proactive oversight of server health, capacity planning, and infrastructure optimisation. Includes backup solutions, failover strategies, and disaster recovery preparations.
VoIP Support
Management and support of internet-based phone systems.
Unified Communications
Managed integration of voice, video, and text channels to ensure seamless collaboration and workflow.
Internet Services
Optimised internet solutions, from leased lines to ADSL, providing you with fast, stable, and scalable connectivity.
Inventory Management
Asset tracking, warranty monitoring, and equipment life cycle management.
Mobile Management
Centralise and streamline control of all business mobile devices.
Vendor Management
Coordination with 3rd party vendors for all IT-related external services.
Compliance
Cyber Essentials Certification
Achieve a government-backed, industry-supported certification designed to help organisations protect themselves against common online threats.
ISO 27001 Information Security
Implement a systematic approach to managing sensitive company information, ensuring its confidentiality, integrity, and availability.
ISO 22301 Business Continuity
Establish, implement, and maintain a formalised system that ensures the continuation of business operations during unexpected disruptions.
GDPR Compliance
Ensure your organisation's data processing actions align with the General Data Protection Regulation, protecting the privacy rights of individuals within the European Union.
PCI DSS
Adhere to the Payment Card Industry Data Security Standard, ensuring secure card transactions and protecting cardholder data against theft.
Free Toolkit
The 5 super simple strategies we use to prevent 80% of cyber attacks
With this toolkit, you'll get a full breakdown of the top resources that we’re using right now. These are actionable tools that you and your team can use to boost your security immediately. No technical expertise needed, just follow along!
Where should we send your FREE toolkit?
